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ITIL 2011: A Pocket Guide (Best Practice (Van Haren Publishing))
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Product details
Series: Best Practice (Van Haren Publishing)
Paperback: 188 pages
Publisher: Van Haren Publishing; 2011 ed. edition (December 30, 2011)
Language: English
ISBN-10: 9087536763
ISBN-13: 978-9087536763
Product Dimensions:
4.8 x 0.5 x 6.4 inches
Shipping Weight: 8.3 ounces (View shipping rates and policies)
Average Customer Review:
4.4 out of 5 stars
12 customer reviews
Amazon Best Sellers Rank:
#405,625 in Books (See Top 100 in Books)
This pocket guide comes in handy in meetings and to quickly look up ITIL fiddly bits when necessary. It can go places that electronic devices cannot tread. Comes in handy.
this pocket guide has it all! in a few words, , it has all the information concentrated in a little book! has been super helpful! buy it if you are taking the ITIL test, it's the best guide for the exam!
This is a great guide and primer to get things starts and establish a foundation to ITIL. The only reason I gave it 4 stars is the difficulty of reading the graphics on Kindle.
Clear information and easy to read.
very good. Straight to the point. Easy to remember
I just passed the the ITIL Foundation Exam using this book. If you don't have enough time to read the large books, It is an excellent quick reference to prepare for the foundation exam.
Good concise guide to ITIL.
This helped me pass the ITIL exam. Good to have handy on the job as well. Glad I purchased the book.
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